How to Automate Customer Notifications Using Muftar's CRM Integration

Julienne

Last Update 12 dagen geleden

Automating customer notifications with Muftar’s CRM integration ensures that customers are always informed about the status of their deliveries, without manual input from your team.


Steps to Automate Notifications:


  1. Sync CRM and Muftar: Connect your CRM to Muftar via API, enabling real-time data sharing.

  2. Set Notification Triggers: Define specific events, such as dispatch, delays, or delivery, that trigger automatic notifications to customers.

  3. Personalize Notifications: Use data from your CRM to personalize each notification, ensuring that customers receive relevant and timely information.


Automation reduces the workload on your team and keeps customers informed, improving the overall customer experience.

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